How do I follow up on outstanding HCHB orders?

Charlie Flynn -

Orders are followed up using the days outstanding card on your dashboard:

 

 

  1. Drill into one of the custom searches on the outstanding orders card on your dashboard
  2. Open the case
  3. Select View Activity
  4. From the list of activities determine which version you wish to resend
  5. Click the Resend button
  6. Complete the Resend Document window and click Resend

If you don't have this card on your dashboard you can create it with the instructions here.

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