What information is needed when reporting transmission issues to Forcura?

Charlie Flynn -

If you've review the Fax Transmission Troubleshooting Guide and need to report a recurring transmission issue to Forcura, please email the following information to Client Support:

  • Date/time sent
  • Sender's fax number
  • Recipient's fax number
  • Error reason/ exception

Hover over the icon to the see error reason/ exception.

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