How do I clear my cache?

Charlie Flynn -

Every so often, users may need to clear their internet browser's cache in order to utilize new features. Here are some browser specific instructions for clearing your cache:

Google Chrome

  1. Log into Forcura using Google Chrome 
  2. Press F12 on your keyboard. This opens the Chrome Developer Tools.
  3. Right-click on the browser Reload button visible in the upper right-hand corner of your computer screen. Now, you can find 3 Reload Options displayed: 'Normal Reload', 'Hard Reload', and 'Empty Cache & Hard Reload'.
  4. Click 'Empty Cache & Hard Reload'.


Internet Explorer 10+

  1. Select Tools (Gear Icon) > Safety > Delete browsing history...

    NOTE: You can also access this menu by holding Ctrl + Shift + Delete.

    Tools, Safety, Delete browsing history...

  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies. If this does not resolve the issue please follow the remaining instructions.

    Uncheck Preserve Favorites website data; Check both Temporary Internet Files and Cookies; > Delete

  3. Close out of Internet Options. Click on Tools and select Developer ToolsNote: The F12 developer tools in Internet Explorer 11 do not include a cache menu. This process will only work for IE10.

    Tools > Developer Tools

  4. In the Developer Tools window, click on Cache and select Clear Browser Cache...

    Cache > Clear Browser Cache...

  5. Click Yes to confirm the clearing of the browser cache.


Mozilla Firefox

  1. Click the menu button New Fx Menu and choose Options.

  2. Select the Advanced panel.
  3. Click on the Network tab.
  4. In the Cached Web Content section, click Clear Now.
    clear cache incontent
  5. Close the about:preferences page. Any changes you've made will automatically be saved.


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